Software-PBX Integration with Exact

Our solutions can be integrated with different CRM systems to improve staff productivity. The integration increases efficiency by automatically opening the customer card when a call comes in or, if the number is not recognized, instantly creating a new contact on the CRM. It also tracks the call by opening the appropriate window, so that the operator can add notes at the end of the call.

Until now we could integrate with Google Contacts, Salesforce, Microsoft Dynamics, SugarCRM, Act! Now Exact has been added to the list, allowing you to extend your customer offering. These features are priceless for call centers and sales teams and, combined with the powerful UC features offered, provide the potential to increase employee productivity, save time and maintain a great customer relationship.

We are constantly working on adding more CRM integrations as well as more powerful APIs!